Card Issuing and Settlement

Customized software solutions of various complexities in order to support the cards issuing functions.




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Cards Issuing processes include the product management (defining, producing and delivering the card products depending on their characteristics – e.g. debit, credit, pre-paid, virtual), the marketing function on acquiring and retaining customers (campaigns, promotions, segmentation and loyalty programs), the customers management (applications-scoring, account set-up and management and customer service-all channels), the transactions processing (c/h authorization, clearing and settlement, the risk and fraud management, charge backs), the customer billing (monthly statement, pricing policy) and the collections.

Our Solutions
Product management
  • Pin issuing for full cards portfolio (Pin Management System)
  • CVC integration for full cards portfolio
  • Issuing integration of new products
Marketing management
  • Loyalty programs for co-branded (super market chain) credit cards
  • Loyalty programs for co-branded (hospital) credit cards
  • “Cash injection” rewarding for selected clientele
Customer management
  • Consolidation of distinct card files to one Customer file
  • Lost / stolen cards management
  • Emergency cards replacement management
Transactions management
  • Pre-Authorization and Authorization completion matching
  • Reversals handling
  • Close batch transactions reconciliation
  • Missing transactions data entry, approval and integration to clearing
Customer billing
  • Billing statements design and implementation
  • Debt settlement / Debt restructuring for credit cards debt
Collections
  • Debt collection companies and law firms update for new debt settlements
  • Collection Letters issuing to MasterCard / Visa